“The first step in solving a problem is to recognise that it does exist” – Zig Ziglar.
Every business will encounter a diverse variety of risk, some of which may have the potential to adversely affect its productivity and/or reputation. In extreme cases failure to address identified issues could cause serious damage which can be costly and time consuming to repair.
The implementation of more and more restrictive oversight and regulations are not the sole solution. Most businesses are made up of individuals committed to their purpose, employees and clients and overbearing regulation can stymie creativity and enterprise.
When things have gone wrong it is generally from bad behaviour, leadership and management rather than bad regulations or laws. Therefore, the answer to avoiding issues is simply better behaviour, management and communication.
“Well Bob Pointer did it again! Delivered as always! If you ever run into one of Bob’s event, don’t miss it! Word of an internal auditor!
Another great education opportunity provided by Albanian Institute of Internal Auditors. Progress through sharing!”
Stavri Pashko CIA – Chairman and Executive Director The Albanian Institute of Internal Auditors.
Understanding and managing people and deploying appropriate systems will positively impact on the management of risk, it will also greatly increase the probability of identifying “red flags” and issues needing attention.
In a business context the manner in which responses to such identified issues are managed is critical.
We offer a range of developmental programmes which provide practical solutions to assist the prevention,detection, quantifying and response to all levels and types of issues that may occur.
“Bob’s course on investigation was very practical, useful, informative and engaging. I especially appreciated the systematic and thorough manner in which he conducted the course and how the skills imparted by him were very transferable across industries”.
Nicholas Poa -Senior Legal Counsel at Changi Airport Group
The CFIL Development Pathway has been designed to capture the three types of learning – Experiential, Social and Formal – in a progressive manner that builds on the participant’s skill level and requirements. The diagrams below provide a contextual indication of how our tiered courses are divided to cover these three learning types and how much time is spent on each area. We promote the positive benefits of supported ‘learning by doing’ by providing content which is practice based, featuring realistic scenario based activities designed to embed and reinforce the learning.
2 -4 Days. This course uses the principles of behavioural and social science to explore the complexities of being human, both alone and together. This course can be built to the specifications and requirements of the client.
1 or 2 day course - This course will explore the core skills practical skills required to assist in developing a more diplomatic and tactfully aware approach to purposeful interpersonal interactions.
Specialised 2 Day Course - Specifically developed to Introduce participants to practical skills and techniques to elicit information through fact finding conversatiions undertaken as part of the audit process.
2 -Day Course - introduces participants to a forensic conversation approach to the information gathering process specifically designed for use by public and private sector investigators.
1 or 2 Day Course - This course has been specifically designed for those tasked with the management of investigations and investigators within a non-law enforcement environment.
1 day course - This course will introduce participants to the inherent benefits of adopting a behaviour based approach to their interactions with colleagues and current and perspective clients.
2 day course - An exploration of the diverse range of issues that can occur in the workplace and practice ready solutions that assist in the prevention, detection,evaluation and response to such occurrences.