Learning

Welcome to the Centre for Investigative Learning resource area. Here you will find key information, additional education materials and industry updates so that following your course you can continue to develop your skills and increase your knowledge.

Cyber Security and Fraud -The human factor

interesting article and comments by well respected specialists in the field of proactive risk management.

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Can you teach empathy?

Empathy is regarded as a key component of effective communication. But can we learn to be empathetic?

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impact of organised crime on UK communities.

Perpetuity Research and the Police Foundation in a study supported by the Dawes Trust have just released research regarding the impact of serious organised crime on UK communities.

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Recent decision – litigation privilege in internal investigations

A recent decision made in the case of SFO v ENRC [2017] EWHC 1017 wI'll be of particular interest to those involved in internal investigations.

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You refuse to pay a bribe-now what?

a thought provoking article about the perils of doing the right thing

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The dark side of interrogation

Interrogation vs Interviewing an excellent article by Bloomberg examines the differences.

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Are you immune to bribery

We all tend to believe ourselves honest and beyond reproach however this may not actually be the case .

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Give the police guidance on which frauds to investigate says Fraud Advisory Panel

An important and timely article by David Clarke of CFILs Strategic partners.

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A seismic change in Police interviewing?

On the 9th March 2017 a press statement issued by a US interview and interrogation company Wicklander Zurwalski Could prove to be a significant moment in investigative interviewing.

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Emojis and the rise of textural communication.

The Centres Bob Pointer recently contributed an article to Today Advisory on the use of emojis in online text and messages.

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Testimonials

Definitely recommend, think it is a course everyone on anti-trust should attend. Surpassed all of my expectations and showed me things I had not even realised I did not know

Competitions and Markets Authority Investigator - Effective Investigative Conversations Course July 2015

The course was really useful tool for introduction to fraud investigation. its far more practical thinking and doing rather than being lectured and note taking

TSB specialist mortgage fraud investigator - Introduction to Fraud Investigation Course March 2015

Very professional (they) understand how investigators behave. Good application of recognised learning methods and implementation in an innovative way

Financial Ombudsman Investigator - An Introduction to Fraud Investigation April 2015

A course which takes you on a journey from the basics of communication through being able to look for verbal and non verbal signs.It is challenging at times and thought provoking and anyone attending from an investigative background will take something from it

Specialist investigator financial services - Effective Investigative Conversations May 2015

I found the course thought provoking and indeed has made me change a few areas in my interview technique.The interviewees were also excellent.

Security advisor NATS - Effective Investigative Conversations November 2015

If you want a different approach to an introduction to fraud investigation this is it.
Good and different ways of planning recording and actioning fraud investigations.
Well presented

Internal Auditor public sector - Introduction to Fraud Investigation July 2015

Would definitely recommend the course as it will be very useful in my job working with families. I will also use this when working with my colleagues too.

Support worker - Barnardos Children Centre - Effective workplace conversations June 2016

I liked the interactivce sessions and the practicals brought the learning to life

Investigator Metrobank - Effective investigative conversations September 2016

Great course, really convincing approach to sympathetically and most importantly getting the right outcome for the bank and colleague.

HR Professional Metrobank - Effective Investigative conversations September 2016

Very interesting and informative. Gave ideas of how to get answers in conversations without being direct

Children's Centre Professional Barnardos - Effective workplace conversations November 2016

The course gives a really useful and valuable insight to our own behaviours and those of others

Children's Centre Professional Barnardos - Effective workplace Investigations November 2016

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