Case Studies

CFIL is proud to have worked with a range of prestigious clients from a variety of industries: sharing our knowledge and expertise to help strengthen their workforces' skills. Please get in touch if you want to know more about our successful partnerships and achievements.

Volvo Trucks UK and Ireland

Volvo Trucks UK and Ireland

Bob Pointer is an independent consultant providing "Human Factor" courses across the business and its franchisees.

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Eastman Chemical

Eastman Chemical

In January 2017 CFIL took the Effective Conversations system to Rotterdam to provide professional development to Auditors,HR and Security professionals from this global organisation.

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Thomas Hardie Limited

Thomas Hardie Limited

As part of our ongoing association with Volvo trucks CFIL are working with Thomas Hardie Limited to enhance their sales teams and managers through the use of the Effective Conversations methodology

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Metrobank

Metrobank

CFIL are pleased to have been contracted to design and deliver a bespoke version of our Effective Investigative Course for their front line Investigations and HR professionals.

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Albanian Institute of Internal Auditors

Albanian Institute of Internal Auditors

In October 2016 CFIL delivered a bespoke Internal investigations course in Tiarna. This was the culmination of a collaboration which had grown of a period of over 6 months

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Barnardo’s Children Centres Essex

Barnardo’s Children Centres Essex

CFIL have an ongoing relationship with charities Signpost and Barnardo's Child Care Centre's Essex. This involves introducing their staff to a range of conversational skills.

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Five Lamps

Five Lamps

CFIL are pleased to have recently worked with Five Lamps a registered charity based in Stockton on Tees who deliver an integrated portfolio of social, economic and financial inclusion services.

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The Competition and Markets Authority

The Competition and Markets Authority

CFIL were successful in tendering to design, develop and deliver a bespoke course to assist CMA staff interacting with business subject to enquiry.

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TSB Bank

TSB Bank

CFIL were contacted to develop a bespoke educational course which highlighted areas in need of critical examination including the risks attached to online activity.

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Testimonials

Definitely recommend, think it is a course everyone on anti-trust should attend. Surpassed all of my expectations and showed me things I had not even realised I did not know

Competitions and Markets Authority Investigator - Effective Investigative Conversations Course July 2015

The course was really useful tool for introduction to fraud investigation. its far more practical thinking and doing rather than being lectured and note taking

TSB specialist mortgage fraud investigator - Introduction to Fraud Investigation Course March 2015

Very professional (they) understand how investigators behave. Good application of recognised learning methods and implementation in an innovative way

Financial Ombudsman Investigator - An Introduction to Fraud Investigation April 2015

A course which takes you on a journey from the basics of communication through being able to look for verbal and non verbal signs.It is challenging at times and thought provoking and anyone attending from an investigative background will take something from it

Specialist investigator financial services - Effective Investigative Conversations May 2015

I found the course thought provoking and indeed has made me change a few areas in my interview technique.The interviewees were also excellent.

Security advisor NATS - Effective Investigative Conversations November 2015

If you want a different approach to an introduction to fraud investigation this is it.
Good and different ways of planning recording and actioning fraud investigations.
Well presented

Internal Auditor public sector - Introduction to Fraud Investigation July 2015

Would definitely recommend the course as it will be very useful in my job working with families. I will also use this when working with my colleagues too.

Support worker - Barnardos Children Centre - Effective workplace conversations June 2016

I liked the interactivce sessions and the practicals brought the learning to life

Investigator Metrobank - Effective investigative conversations September 2016

Great course, really convincing approach to sympathetically and most importantly getting the right outcome for the bank and colleague.

HR Professional Metrobank - Effective Investigative conversations September 2016

Very interesting and informative. Gave ideas of how to get answers in conversations without being direct

Children's Centre Professional Barnardos - Effective workplace conversations November 2016

The course gives a really useful and valuable insight to our own behaviours and those of others

Children's Centre Professional Barnardos - Effective workplace Investigations November 2016

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